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The 13-digit and 10-digit formats both work. Please try again.Please try again.Please try again. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required. Full content visible, double tap to read brief content. Videos Help others learn more about this product by uploading a video. Upload video To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness. Please try again later. Richard Napier 3.0 out of 5 stars I found the content of value and judgements sound. I appreciate the need for brevity but this was almost too much sometimes. I was however a little surprised by the lack of depth regarding the Siebel application itself. But I should state again that this could be my own misinterpretation of what the book sets out to do. I still enjoyed it and reading it, learned a lot. I have been in and around Siebel for a long time and this was an excellent summary.The result is a thorough and experience-based book that transcends the product view and includes some bona-fide CRM best practices. Sections on Preparing a Business Case for CRM, Initiating the Siebel Project, and Valuing the Relationship Based Enterprise will be a bonus for developers, product specialists, business executives, and project managers in need of tips and techniques for successful Siebel delivery. A Guide to Implementing Oracle Siebel CRM 8.x is a great reference if you're involved as a manager or stakeholder on a Oracle CRM implementation. But it's required reading if you're on the development team. Jill Dyche Author, The CRM Handbook. Please try again.Please try again.Please try again. Please try your request again later. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
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Full content visible, double tap to read brief content. Please try again.Please try your request again later. Sign up for free Order delivery tracking to your doorstep is available.No customer signatures are required at the time of delivery. To pay by cash, place cash on top of the delivery box and step back. Addressing this critical need, A Guide to Implementing Oracle Siebel CRM 8.x serves as a one-stop reference on Oracle Corp.'s Siebel CRM. It guides the readers through the basics of CRM to the specifics of Siebel software application, giving them a conceptual grounding, and a ready roadmap to successful Siebel CRM implementation. Key features of the book: In-depth explanation of the concept, rationale, business benefits, and frameworks of evaluation and selection of CRM systems. Comprehensive discussion on the main components of Siebel--application modules, operating environment, and tools. Thorough coverage of the entire project cycle from the pre-requisites and methodology of eight-phased implementation to post-implementation support issues. In-depth coverage of the various issues like Balance Scorecard (BSC) for companies, aspects of an intelligent customer-centric enterprise, privacy and security, and future prospects. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required. Get your Kindle here, or download a FREE Kindle Reading App.To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. It also analyses reviews to verify trustworthiness. I found the content of value and judgements sound. I have been in and around Siebel for a long time and this was an excellent summary. Please try again.Please try your request again later. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required. Get your Kindle here, or download a FREE Kindle Reading App.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Share A Guide to Implementing Oracle Siebel CRM 8.X (English, Paperback, Kale Vivek) Be the first to Review this product ?225 Sold Out This item is currently out of stock Author Kale Vivek Read More Highlights Language: English Binding: Paperback Publisher: McGraw Hill Education India Genre: Non-Classifiable ISBN: 9780070144583, 9780070144583 Read all details Description He has over two decades of professional experience, including ten years of managing ERP, CRM and extended-ERP projects in SAP, PeopleSoft, Siebel, and Oracle Applications. He has worked with companies like Tata Consultancy Services (TCS), Tata Unisys, Mahindra Consulting US (now Bristlecone), Covansys US and i-flex (now Oracle Financial Services Software Ltd.). His experience includes designing, developing, and consulting on large application software, eBusiness, knowledge management, and data warehousing solutions. He has handled and consulted on various aspects of enterprise-wide information modeling, enterprise architectures, business process re-design, and, eBusiness architectures. Vivek holds M.Sc. and M.Phil. degrees in theoretical Physics. Vivek lives in Mumbai, India with his wife and two daughters. Dimensions Width 78 mm Height 612 mm Length 469 mm Weight 417 gr Read More Have doubts regarding this product. Post your question Safe and Secure Payments. Easy returns. 100 Authentic products. TMH. New. 2009. Soft Cover. International Reprint Edition, cover may be different from what is pictured, but contents are the same.. Tata Mcgraw Hill Education Private Limited, 2009. Paperback. New. A Guide To Implementing Oracle Siebel Crm 8.X Vivek Kale 9780070144583 Tata Mcgraw Hill Education Private Limited, 2009. Paperback. New. Tata Mcgraw Hill Education Private Limited, 2009. Paperback. New. Tata Mcgraw Hill Education Private Limited, 2009. Paperback. New. Never opened! No signs of wear.
Read the rules here. It is recommended that you change the default ports used by these components. NOTE: In a Siebel Business Applications deployment, DNS servers use User Datagram Protocol (UDP) port 53 and Kerberos defaults to port 88. If Secure Sockets Layer (SSL) is implemented, then port 443 is used. For information on SCBroker, see Siebel System Administration Guide and Siebel Deployment Planning Guide. Static port allocation is also supported. The dynamic port allocation starts from port number 49150 onwards. If you choose to assign static ports to the components, then make sure that you choose ports below port number 49150. Dynamic ports can go up to port number 65535. These ports have to be opened on Siebel Servers. The Siebel system administrator allocates a port to a specific Siebel component. The Siebel system administrator allocates these ports. Port 636 is used for secure communications. Port 636 is used for secure communications. Port 3268 is used for the Global Catalog and port 3269 is used for the Global Catalog with SSL. If you are using Siebel Charts, then install the Siebel Charts server and the Siebel Management Agent on different computers, or specify different ports during the installation. The default TCP port number is 139. The default User Datagram Protocol (UDP) port numbers are 137 and 138. Port 8005 is used for shutting down Apache Tomcat. All rights reserved. Legal Notices. It is recommended that you change the default ports used by these components. In a Siebel Business Applications deployment, DNS servers use User Datagram Protocol (UDP) port 53 and Kerberos defaults to port 88. If encryption is implemented, then port 443 is used. For information on SCBroker, see Siebel System Administration Guide and Siebel Deployment Planning Guide. Static port allocation is also supported. If you choose to assign static ports to the components, then make sure that you choose ports below port number 49150.
These ports have to be opened on Siebel Servers. The Siebel system administrator allocates these ports. Port 636 is used for secure communications. Port 636 is used for secure communications. The default TCP port number is 139. The default User Datagram Protocol (UDP) port numbers are 137 and 138. Resume SamplesIt’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired. No need to think about design details.No need to think about design details.May include creating prototypesWorks with designers and writers to create final user experience artifacts for developmentUtilise existing technologies to fulfil these requirementsExperience of leading a teamThis includes providing technical coordination, oversight and leadership for development staff and application development project deliverables, Lead the requirements definition, solution design, development, and implementation of a functional trackCollaborates with project team to keep project on scheduleThis includes package selection, and systems design and modifications. Initiates process improvements for new and existing systemsCodes, tests, debugs, documents, and implements complex software applications. Creates more complex prototypes and ensures deliverables are high quality and meet user expectations. Supports system and integration testing activities. Initiates design reviews for new applications and adheres to software development standardsPerforms cross-training and facilitates information sharing among team membersTranslates business requirements and functional designs into technical designs. Assists with development of functional designs and resolves complex design issues. Acts as senior technical expert to analyze the business needsDevelop and execute plans to mitigate occurrence and reoccurrence of production issues.
Oversees and contributes to the documentation of production support processes. Anticipates long term support issues and plans for corrective actions. Collaborates with support teams to ensure complex issues are resolved in a timely manner. Performs root cause analysis to identify permanent resolutions to software or business process issuesOwn the technical architecture roadmapKnowledge of Oracle SOA is a plusWork effectively with multiple teams (on-site, offshore, partners, consultants)Provide necessary support during system, integration, end user acceptance and performance testingIdentifies risks proactively and develops mitigationsMust understand Siebel environments well enough to recommend and implement system monitors that will notify appropriate parties in the event supported applications are unavailableThis would cover the Siebel applications for Sales, Service, Call center, field service, CME, Case Management and eServiceYou will be working with end users and other IT organizationsEvaluate system and business program proposals from an architectural perspective, including feasibility, practicality, technical viability and adherence to enterprise architectureKnowledge in oracle would be added advantageOperating knowledge of oracle would be added advantageFollows appropriate design standards, methods and tools and ensures that they are applied effectivelyEnsures that the system architecture balances functional, service quality and systems management requirementsProvides advice on technical aspects of system development and integration (including requests for changes, deviations from specifications, etc.) and ensures that relevant technical strategies, policies, standards and practices are applied correctlyCan supervise specialist technical consultancy. The specialism can be any aspect of information or communication technology, technique, method, and product or application areaUndergraduate degree or equivalent experience preferred.
Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as neededPrior team leadership or management experience preferred. Undergraduate degree or equivalent experience preferred. CX Product or technical expertise. Strong influencing and negotiation skills. Ability to travel as needed. Experience with Cloud or the specifically the Oracle CX Cloud (Sales Cloud, Service Cloud, CPQ Cloud, Field Service Cloud Marketing cloud, social cloud) preferredDecisions often impact the team in which they reside.Provide information to users and customers about the availability of services and the procedure for obtaining them. Fulfill standard requested services. Assist with general information, complaints or commentsCommunicates business impact and technical complexities to all levels of business and IT managementUses platform and product expertise to source the ownership of the problem, correlate to known error database, prioritize, and review resolution proposals. In case of Major Incidents creates post mortems and reviews with business leadership. Documents and communicates interim fixes. Closes problems after permanent solution deploymentLeverages tools established by design engineering. Enforces policies established by governance and architecture functionsEnsures the current state of IT infrastructure functions to meet the current and future business demands and also ensures that the capacity of IT services is utilized in a cost effective manner. Supplies feedback to Architecture and Design EngineeringInfluences beyond span of control to achieve goals and meet milestonesEnsures adherence to agreed maintenance windows. Works with Release Scheduling to calandarize and coordinate changes.
Ability to effectively interact and maintain professionalism with customers at all levelsDesigns and code reviewed and approved by Siebel ArchitectSiebel certification is strongly desiredIndividual must be a team player, receptive to new ideas and concepts and willing to embrace them when final determinations are madeProvide support to new applications during and after implementationAlso, provide the necessary steps to investigate and resolve any issuesAssist users in resolving any noncompliant issues before each month’s accrual. Maveric's Siebel CRM Mobile application solution lets you do that exact job, for. View more Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information. It is mandatory to procure user consent prior to running these cookies on your website. As of the most recent Forrester Wave Report for Customer Relationship Management applications, Oracle’s Siebel CRM is still quite a way ahead of its competition. This is despite the fact that around 2011-2012, Oracle invested heavily in the Fusion CRM stack, which unfortunately did not stand up well against the competition. In early 2013, Oracle restarted the development on the In early 2013, Oracle restarted the development on the Siebel application stack and has been consistently delivering enhancements to the application year on year as Innovation Packs. The key change has been the deployment of the Open UI architecture.
This came out with the Siebel Version 8.1.1.9, or patchset 9, on top of Siebel version 8.1.1. The open UI architecture dramatically changed the user perception around the Siebel UI, since this effectively made Siebel browser independent, moving away from the previous dependence on Internet Explorer. The earlier dependence was primarily because the Siebel High interactivity client was heavily dependent on Active X controls. Over the last few years as Oracle launched the Innovation Packs (IP 2015 is the current one), this dependency has been done away with. The biggest of the changes is that with IP 2015, Siebel tools, a thick client used for any kind of development, has now becoming Siebel composer, a web-based tool similar to most of the development clients for Cloud CRMs (this is still in a beta version in IP 2015 but is a step in the right direction). This will significantly reduce development and deployment times and will finally allow for zero downtime deployments as is common with most cloud applications. This is only officially supported on IE 8.0. IE 8.0 is no longer supported by Microsoft. While there are ways to make the HI framework work on IE 9 and higher, these are not supported by Oracle. As per recent updates, Microsoft is no longer supporting any IE version and instead only supports their newer Edge browser. This led to customizations in terms of new tables, business components, business objects and the relevant UI objects on top of these. The new objects effectively make the custom objects redundant. Siebel, over the last few versions, has been reducing the dependence on scripting and increasing the dependence on workflows. These are available out of the box. The newer version has a lot of this business logic by default. As an example, the address model has been completely changed. In versions prior to Siebel 8.0, Siebel had a concept of maintaining business addresses (Account Address) and personal addresses (Contact Address) separately.
This was changed completely by having one common address table and maintaining intersection tables and the relevant joins for accounts and contacts. The organizations must migrate to Siebel industry applications (SIA). The answer, however, is not that simple. Based on the previous section, let’s weigh the pros and cons of both. While these do get upgraded, it makes sense to use the vanilla objects. The primary reason being that the inherent business processes around these vanilla objects have been tuned for performance. More importantly, these processes will get upgraded in future releases based on customer feedback. There are user properties and the data validation manager available for the same purpose. The scripts (especially Siebel VB Script) do not get upgraded properly and can lead to significant performance issues as well. Trying to get rid of the scripts by going through lines and lines of code and setting up corresponding rules is an exercise which is best left alone, as it adds a lot of delays to the upgrade project. Again these vanilla objects are tuned for performance and will always get upgraded with future releases. The upgrade will force the change. This leads to a lot of effort in changing the existing setup by identifying every single entity which is accessing the old structure. This is primarily because of the fact that it has to be treated as a new implementation. The new business processes will not be taken up as effectively the application will still have the old custom code but under a new hood. For these customers the ideal way would be to undertake an in-place upgrade rather than a reimplementation. The next few articles describe the actual upgrade process. From versioning to Continuous integration and repeatable deployments, Redgate Deploy enables Continuous delivery of database changes for SQL Server, Oracle and 18 other databases.
You may be approached by companies that have heard about you and think they might want to do business with you, but do these leads really represent opportunities. How much of your time should be spent finding out.Oracle offers lifetime support on any Siebel version post version 8.0 (launched in February 2007). As of Siebel 15 (Innovation Pack 2015), almost all of the Active X controls have been replaced by Java scripts as a part of the Open UI enablement. Here are the next steps: Whether you're new or have previous experience, we recommend reading all of the documentation from beginning to end.Feel free to review this course if you are new to Laravel Forge and want a video overview of its features.Of course, Forge will automatically renew your LetsEncrypt certificates.You can create as many Circles as you would like and add as many team members as needed to each circle. An audit trail item is a record showing who has accessed a record, which operation was performed, when it was performed and how the value was changed. In Siebel 8.x data captured by Audit Trail functionality is stored in an encoded form in the Siebel database in order to maximise the performance of the overall Siebel application. This document sets out to assist customers who wish to export this data for use in other applications, for example a Data Warehouse. It describes the use of the functionality of the Audit Trail Item 2 Virtual Business Component (VBC) to decode the data as part of a wider solution to send the decoded data to any downstream system.Other Options Some customers have previously undertaken efforts to manually decode audit data from the underlying database tables for use in their own applications. While this approach might be suitable for a small number of scenarios it is essential to note that the encoded format used in this table is an internal format and is subject to change without notice.
Customers undertaking to design their own decoding logic must understand that they risk their solution being negatively affected by any future changes to this format. Oracle strongly recommends that customers use the VBC included as part of the Siebel application in order to decode their audit data; this VBC will be updated to reflect any changes in the underlying data structure. Decoding Siebel 8.x Audit Trail data Page 3 LOGICAL DESIGN Structure The flow of logic in any solution decoding audit data is very dependent on the use to which that data is put. Some customers, implementing an archival solution, may wish to simply read all created records (potentially destructively) whereas other, more data oriented, use cases may demand finer grained control of the data. The high level flow for reconstructing data is given below. This flow may be modified in order to restrict the data returned, by BC, user, position etc.The final Write out decoded step is entirely dependant on a customers specific requirements and could range from writing to a custom table in the Siebel database to sending the decoded data to an external data using one of the EAI Transports; as this step is so specific it will not be considered here.Triggering The triggering for this flow is key to the solution. Two options will present themselves to any team considering such an approach. The first is some form of reactive trigger, be that through runtime events or workflow policies. If the use case that is being designed for requires real-time or near-real-time onward transmission of the audit trail data then this solution may have to be considered. However, developers are urged to consider that the volume of transactions occuring on the audit tables is understandably very high and so any per record solution may cause unwanted performance effects on the overall performance of Decoding Siebel 8.x Audit Trail data Page 4 the Siebel application.
Certainly for any deployment making use of reactive triggering on audit data, extensive performance profiling is essential. For any scenario that does not demand real-time data transmission an asynchronous batch approach using a mechanism such as Repeating Component Requests (or similar) can be considered. These can be tuned and adjusted so that the frequency of the job matches the data and performance requirements of the system and in many cases can be timed to occur at periods of reduced activity in the system. This then is the recommended approach for the majority of use cases.IMPLEMENTATION Either a custom Business Service in conjunction with a Workflow Process, or a Workflow Process on its own could be used to implement this type of functionality. Depending on your specific requirements you will likely only require a subset of the fields listed here. All rights reserved. This document is provided for information purposes only and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Other names may be trademarks of their respective owners. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations.
You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. You can use this service to share yourYou can upload up to 100 GB files, for free! You can use this service to share your creations. Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization. This practical book offers a comprehensive understanding of Siebel CRM. It is your safe vessel for navigating the deep waters of Siebel installation and system management. This book is a complete exercise in installing and managing Oracle’s Siebel CRM for your organization. You will understand the Siebel architecture and install it piece by piece. In easy-to-follow chapters, the book will guide you through the installation of Siebel server, client and third-party reporting software on Microsoft Windows and Linux, covering everything from the planning the process and software download to the installation and configuration tasks. After reading this book, you will feel fully prepared for setting up multiple servers and multi-lingual configurations. This book fosters your general understanding of the intricate features and functionality of Oracle Siebel CRM. In addition, you will learn how to support development environments and how to migrate configuration changes between environments using Application Deployment Manager. Another benefit of this book is that it teaches administrators how to establish system monitoring strategies to identify and avoid performance bottlenecks. When you have finished the book, you will feel prepared to install and manage Oracle’s Siebel CRM in a real-world environment. In addition, you will know some tricks that even seasoned experts will envy.
Whether you consider yourself a seasoned IT professional or a beginner: once we add concepts such as load balancing or multiple language deployment, it is easy to get lost. The reason why you are reading this book might have been stated above. In this book, we are going to follow a typical Siebel CRM installation procedure. Additionally, we will look under the hood and learn how to manage all those different pieces of software. Understanding the building blocks of Oracle's Siebel CRM applications as well as knowing how to avoid general pitfalls during installation and system management are of course great benefits. We can then execute our Siebel CRM projects more quickly and subsequently with less cost and risk. When you finish this book, you will not only be able to successfully master the installation and system management procedures, you will also have the advantage of a deep understanding of the intricacies of Siebel CRM. Instead of starting the setup program in a rush to see what happens, we should first understand what we are going to install. It is therefore strongly recommended to follow the course of this book. The topics in this book are arranged so that each chapter builds upon the previous one. The following is a list of what we will learn: Understanding the Siebel web architecture Planning and preparing a Siebel CRM installation Installing the Siebel CRM server and client software on different operating systems Installing ancillary server software Configuring load balancing and installing language packs Managing Siebel Servers Provisioning external authentication Understanding and managing data security Supporting developer teams and mobile users Deploying configuration changes Measuring application performance This chapter sets the stage with an overview of the Siebel Web Architecture.
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